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Meet Mallory Boggs: New Face Behind the Front Desk at MV Police Department

Boggs joined the Mill Valley Police Department as the new Communications Clerk. She's one of the first people you'll talk to when calling or visiting the station.

If you’ve been to the Mill Valley Police station recently, you’ve probably seen a new face behind the front desk.

That would be Mallory Boggs, the new Police Communications Clerk. She joined the department in November, and has spent the last few months getting settled in. Boggs replaces Meaghan Pang, who left for a dispatcher position in San Rafael, and joins Dorothy Hancock, a veteran behind the desk.

“Going hands on has taught me a lot,” Boggs said. “Every day is different. You never what you’re going to get.”

Police Chief Angel Bernal introduced Boggs to the City Council at a meeting last month.

“Competent with technology and comfortable with Microsoft Office products, coupled with good customer service skills, and being a quick learner, she is rapidly fitting in to her new career at Mill Valley PD,” Bernal said. 

The department received 150 applications for the position, and a three-person panel interviewed 12 candidates.

“The panel felt she outshined everyone else,” Bernal said. Often the first person to come in contact with the public, the panel was especially impressed with her communication skills, particularly with people who can be agitated, emotional or upset when visiting or calling the police station.

“We need people who are very calming and don’t exasperate that,” Bernal said.

Boggs was born and raised in Petaluma. She graduated from Petaluma High School and attended Sonoma State University, where she completed a bachelor’s degree in Criminology and Criminal Justice.

She also trained as a police cadet at the San Rafael Police Department, where she assisted with DUI checkpoints, worked with the State Alcohol Beverage Control Department on under age alcohol stings, filed police reports, and managed general clerical work, Bernal said. She also taught about law enforcement at events in San Rafael, but when her three years as a police cadet were over, she decided it wasn’t quite right for her.

“I realized I didn’t want to be a police officer,” she said.

She began working as a bookkeeper at a few Petaluma businesses, and became a child care provider to two small children for a family in Mill Valley.

“The family relied on Mallory a great deal and told us how much they were going to miss her,” Bernal said, “with the children making a point to say how much they liked Mallory and insisting that she come back to visit since she was still working in their city.”

Although she didn’t want to be a police officer, Boggs still wanted to be involved with law enforcement, and the Communications Clerk position was a perfect fit, she said. She's also engaged to a Marin County Sheriffs Deputy and plans to get married this summer.

Boggs said she’s looking forward to building a relationship with Mill Valley.

“I feel like I’m having an effect on the community," she said.  

Here's what else is happening on Mill Valley Patch

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Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
Old Mill Park on Saturday afternoon
Thrasy Bulus May 21, 2013 at 01:33 pm
I've also noticed large numbers of people out and about enjoying the warm weather.
Rhonda J. (Smith) McCormick May 18, 2013 at 04:14 pm
So wish I could be there for the Memorial Day Parade and picnic. I used to join in the fun forRead More years!
ScottRAB May 21, 2013 at 10:17 am
Slow and go modern roundabout intersections means less delay than a stop light or stop sign,Read More especially the other 20 hours a day people aren’t driving to or from work. Average daily delay at a signal is around 12 seconds per car. At a modern roundabout average delay is less than five seconds.
Rico May 20, 2013 at 06:25 pm
So, the traffic circles do impede traffic flow and slow motorists down. I do question why the CityRead More of M.V. decided to put a painted traffic circle at an isolated intersection like Cascade and Old Mill. There is not a high volume of traffic at that isolated intersection, and I haven't seen any reports of traffic accidents, injuries or deaths at that intersection. If people use common sense, it's real easy to figure out what to do at that intersection, even with no STOP signs. Perhaps the City of M.V. should remove the traffic circle, and do some more $tudie$. Maybe a STOP sign on Cascade Dr. would be a better solution.
Rico May 20, 2013 at 06:13 pm
I am aware of roundabouts in large cities, and also the concrete island at the library and near OldRead More Mill School. I know someone who lost his son at that location because of a speeding driver(decades ago).
Rico May 15, 2013 at 05:16 pm
I guess I can't hit the enter button because that submits the post so from now on (until they fixRead More the problem), all of my posts will be one paragraph. What Angelina did was her choice, based on the multi-billion dollar per cancer industry, and by the people that like do unnecessary surgeries to line their pockets. Ask one of those male doctors if he is willing to have his testicles removed "just in case" he might get testicular cancer in the future. I'll bet that they would laugh at anyone who proposed that question. There are many ways that people can take care of their bodies to prevent cancer, like taking vitamin D, magnesium, selenium, turmeric and many more anti-inflammatory herbs. Also diet and environmental factors play a role in the pre-disposition to get cancer. In most cases, genes only play about a 5% role in a chance of inheriting or contracting cancer. But this big business of cancer research doesn't want hear about anything else besides expensive pharmaceutical drugs and surgery, anything else would threaten their business model. This post is a test of the new Patch commenting system.
Rico May 15, 2013 at 04:55 pm
Yes, and she also announced that she is considering having her ovaries removed also.
Rico May 15, 2013 at 11:04 am
Thanks Jim W. for your reply and explaining things to us. I look forward to a new Patch where peopleRead More are more considerate of other's opinions. I hope the new filters get rid of the hacker/trolls. And by the way, if you don't port over the comments about the transgender shower sharing article that I glanced at last night, you will be doing all of us a favor !
Jim Welte (Editor) May 15, 2013 at 10:32 am
Thanks Rico. You make great points. We had a bit of a tech glitch in that some content from earlierRead More this week did not migrate over yet to the new sites - but it'll all be there soon. And yes, we'll have more info on how to navigate the site. I'll direct you here with any specific questions for now: https://patchsupport.zendesk.com/home But if that doesn't cover it or if you'd prefer to ask me, feel free - happy to help. And that goes for anyone out there with a question about how to get around on the new site.